Privacy Policy

Last Updated: March 10, 2026

Soccer Resilience LLC ("Company," "we," "us," or "our"), located in San Diego, California, USA, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, access our services, or use the Soccer Resilience mobile application powered by Kajabi.

This policy applies to information collected through:

• Our website
• Our online courses and digital programs
• Our Kajabi‑powered mobile application
• Email communications and newsletters
• Any other services provided by Soccer Resilience LLC

1. Information We Collect

We may collect several types of information from and about users of our services.

Personal Information

Information you voluntarily provide, including:

• Name
• Email address
• Billing address
• Account login credentials
• Information submitted through forms, registrations, purchases, or communications with us

Usage Data

We may automatically collect certain information about your device and how you interact with our services, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Time spent on pages
• Referring URLs

Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to collect information about activity on our website.

These technologies help us:

• Understand user behavior
• Improve website performance
• Measure marketing effectiveness
• Personalize user experience

This may include tracking technologies provided by third‑party services such as Google Analytics and the Meta (Facebook) Pixel.

Mobile App Data

When you access our services through the Soccer Resilience mobile app powered by Kajabi, additional information may be collected automatically, including:

• App usage activity
• Device identifiers
• Mobile operating system
• Session duration
• Course progress and engagement metrics

This information helps us understand how users engage with our training content and improve the user experience.

The Soccer Resilience mobile application is distributed through third‑party platforms including the Apple App Store and Google Play Store. These platforms may collect technical data such as device identifiers, usage statistics, and crash reports according to their own privacy policies.

2. How We Use Your Information

We may use the information we collect to:

• Provide access to courses, programs, and services
• Process transactions and manage purchases
• Communicate with you about your account or purchases
• Send newsletters, updates, and promotional communications
• Improve our website, courses, and mobile app experience
• Track engagement with courses and app usage
• Analyze usage trends and marketing performance
• Provide customer support
• Maintain security and prevent fraud
• Comply with legal obligations

3. Marketing and Analytics

We use third‑party analytics and marketing tools to better understand how users interact with our services.

These may include:

• Google Analytics (GA4)
• Meta (Facebook) Pixel
• Kajabi analytics tools

These services may collect information about your activity on our website to measure advertising effectiveness, support retargeting campaigns on platforms such as Facebook and Instagram, and improve marketing performance.

4. Sharing Your Information

We do not sell your personal information.

We may share information in the following circumstances.

Service Providers

We may share information with trusted third‑party vendors that help operate our business, including:

• Kajabi (website hosting, course delivery platform, and mobile app infrastructure)
• PayPal (payment processing)
• Google Analytics (website analytics)
• Meta / Facebook Pixel (advertising analytics and retargeting)
• Email and marketing tools provided through Kajabi

These providers receive only the information necessary to perform their services and are required to protect the data they process.

Payment details are processed securely by third‑party payment processors and are not stored directly by Soccer Resilience LLC.

Legal Compliance

We may disclose information if required to do so by law or in response to valid legal requests from public authorities.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information.

However, no method of internet transmission or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

6. California Privacy Rights (CCPA / CPRA)

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to:

• Request disclosure of the categories of personal information we collect
• Request access to the specific personal information we hold
• Request correction of inaccurate information
• Request deletion of personal information
• Opt out of the sale or sharing of personal information

Soccer Resilience LLC does not sell personal information.

Requests may be submitted using the contact information provided below.

7. Data Retention

We retain personal information for as long as necessary to:

• Provide our services
• Maintain user accounts
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Most user information, such as names and email addresses, is stored within the Kajabi platform and retained while an account remains active or while we maintain a legitimate business need for the data.

8. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including:

• Access your personal data
• Correct inaccurate information
• Request deletion of personal data
• Restrict or object to processing
• Request data portability

Requesting Account or Data Deletion

You may request deletion of your account and associated personal information by emailing:

[email protected]

Please provide enough information for us to identify your account. Certain data may be retained when required to comply with legal obligations, resolve disputes, or enforce agreements.

9. Cookies and Tracking Technologies

Cookies are small files stored on your device that help improve your experience.

We use cookies and similar technologies to:

• Remember user preferences
• Understand website traffic
• Improve performance and usability
• Measure marketing effectiveness

You can modify your browser settings to decline cookies. Doing so may affect some functionality of the website.

Do Not Track Signals

Some browsers transmit "Do Not Track" (DNT) signals. Because there is no consistent industry standard for responding to these signals, our website does not currently respond differently when a DNT signal is detected.

10. International Users and Data Transfers

Soccer Resilience LLC operates from the United States. If you access our services from outside the United States, your information may be transferred to, stored, and processed in the United States.

By using our services, you consent to this transfer and processing.

11. Children's Privacy

Soccer Resilience provides educational services used by youth athletes. We do not knowingly collect personal information from children under the age of 13 without parental consent.

If we learn that personal information has been collected from a child under 13 without verified parental consent, we will take steps to remove that information.

Parents or guardians may contact us to review or request deletion of a child's information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

The "Last Updated" date at the top of this page indicates when the policy was most recently revised.

13. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

Soccer Resilience LLC
San Diego, California, USA
[email protected]